Privacy Policy
Privacy isn't an afterthought. It's built into every part of NUROVA. We do not store or evaluate raw audio, and processing occurs securely on your device.
1. Who We Are
NUROVA is a UK-focused mobile application providing predictive sensory awareness tools.
2. Data We Collect
Account Data
- Email address
- Authentication identifiers
Subscription Data
- Subscription status
- Transaction metadata
Sensor-Derived Data
- Aggregated ambient light levels
- Derived sound level metrics (RMS/dB approximation only)
- Optional wearable metrics (heart rate, EDA where available)
NUROVA does not store raw audio recordings.
3. Lawful Basis
Processing is based on:
- Article 6(1)(b): performance of a contract
- Article 6(1)(f): legitimate interests
- Where applicable, Article 9(2)(a): explicit consent
4. Data Retention
We retain data only as long as necessary for service provision or legal obligations. Users may request deletion at any time.
5. Data Security
We use encryption, secure authentication, and access controls to protect your data.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccuracies
- Request deletion
- Restrict processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
7. International Transfers
Where third-party services are used, appropriate safeguards are implemented.
8. Contact
For privacy inquiries:
support@nurova.app
You may contact the ICO at: ico.org.uk